There are exceptions to the opening hours in the service points of Arabianranta, Kamppi and Otaniemi due to Christmas time.

Arabianranta service point is open for the last time in 2010 on Friday, 17 December, 11.30am–2pm. In 2011, the service point will open on 10 January, at 11.30am.

Kamppi service point is open for the last time in 2010 on Tuesday, 21 December, 10.30am–2.30pm. In 2011, the service point has regular opening hours after the Christmas holiday.

Otaniemi service point is exceptionally closed on Wednesdays from 24 November until the end of December, with the exception of 1 Dec 2010 when the housing office is open from 9am to 4pm. During the Christmas week, the whole office is closed from 17 December onwards. The customer service will open again on 28 Dec 2010.