The new version of Frank App, the application that contains Frank’s digital student card, is now available and student card prices have changed from the 1st of August onwards. For more information on different student card options and pricing, click here.

Here are answers to some frequently asked questions about the new Frank App.

Why is the new Frank App asking me to register again?

The new version will ask you to register or log in with your student.frank.fi web service credentials, even if you have used Frank App before. This is because Frank is letting go entire of the old application and combining their digital services into one united service that includes both the app and their web service.

Please note that in order to register to the new Frank App, you have to be present for the current academic period. This means that the new Frank App cannot validate your student status if you are no longer present at the time of registering to the new app.

In case you are just now finishing your studies and won’t be present for the next academic period, you can continue to use the old version of Frank App up to end of August or for 30 days after you no longer have a present student status.

Where’s my digital student card?

The new application will open up to the latest discounts and other relevant information, but not worries: your digital student card is just one swipe away or easily tapped open from the bottom navigation.

More questions?

See the FAQ section on Frank’s website: www.frank.fi/en/faq

If the FAQ section doesn’t help, please contact info@frank.fi