AYY uses the contact information entered in Campus housing search system for providing housing offers and informing the residents. So please make sure that your information is always up to date in Campus! Housing offers, for example, are always sent to the e-mail address entered in the Campus system. If your contact information is not up to date, you might completely miss a suitable housing offer.

If the applicant does not respond to the housing offer and the offer expires, the apartment is always offered to the next applicant in accordance with the normal rules. Because of this, please inform Campus also if you are not able to follow your e-mail during a certain time period. AYY takes into account various situations entered in Campus system when making housing offers.

Applicants are responsible for updating their contact information and notifying about the periods when they are not able to check their e-mail. If the apartment is offered to the next applicant due to an expired housing offer, AYY can no longer do anything about this and may not be able to organise compensatory housing.