All AYY apartment key services are transferred to the AYY Housing Office in Otaniemi. Whether you are fetching or returning keys, have lost a key or want to order extra keys, everything will be handled through the AYY Housing Office.

Keys of AYY apartments in Helsinki have been handled through the Töölö Service Point. Continuing handling the keys through Töölö was deemed unsustainable because the service was used very little (3-10 keys transferred per month) and the practice caused an unnecessary amount of trouble for the tenants. The key traffic to all AYY apartments can in the future be offered to tenants of all AYY apartments through the AYY Housing Office five days a week and with longer open hours than what was possible through the Töölö Service Point.

All key traffic will be moved to Otaniemi after the second week of September. Töölö Service Point will stop accepting keys after Thursday 12.9. and all keys will be transferred to Otaniemi on Monday 16.9. After that, all business about AYY apartment keys for all AYY apartments should be handled solely through the AYY Housing Office.

The exception are the keys of the apartments on Ida Aalbergin tie. The keys to those apartments will still be handled through the estate manager Petri Vornanen as before.

Tenants can still always exchange keys between themselves. For this you have to use the key exchange form you can fill in and print out on the AYY Housing Forms page. You can sign the contract, scan or photo it, and send it via email to AYY Housing Office (asuntotoimisto@ayy.fi) as an attachment.

Feedback and questions can be addressed to AYY Housing Specialist Jaakko Koivula (firstname.surname@ayy.fi), 050 520 9444).