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AYY is looking for a Secretary of Member Services!

Aalto University Student Union AYY is the advocacy and service organisation of nearly 15 000 students. Altogether, AYY employs around 50 people and has dozens of volunteers and organisations operating within it. AYY is a young and innovative operator in the student union field that enables people to bring their ideas into life and to create new things. As a working environment, AYY is youthful and very flexible. 

We are currently looking for a Secretary of Member Services to join our team

AYY’s services office, located in Otaniemi, Espoo, assists members in different matters relating to membership and the Student Union’s services. As Secretary of Member Services, you are an important part of the team doing its share for realising the vision of our Student Union: AYY – The best student’s life in the world.

The duties of the Secretary include customer service (electronically, by phone and in person), duties relating to invoicing and cashier services, controlling and developing the processes relating to rentable facilities, and otherwise supporting the office and the service operations.

Requirements from the applicant:

  • Customer service spirit and self-initiative
  • Strong team working skills and a positive outlook on development
  • Ability to withstand pressure and occasional flexibility in working hours
  • Specificity with numbers and papers
  • Mastering MS Office programmes
  • Fluent oral and written skills of Finnish and English

Aspects advantageous to the applicant:

  • Fluent oral and written skills of Swedish
  • Experience of customer service work

We offer you:

  • A permanent and full-time working relationship (37.5 weekly working hours)
  • A versatile and challenging position as part of an enthusiastic work community
  • A functional working environment in Otaniemi, with good transport connections
  • The possibility to apply for residence in the Student Union’s apartments in Espoo and Helsinki

Working at the Student Union requires enthusiasm, effective execution of decisions and occasional flexibility in working hours. A certain educational background is not required; instead, the deciding factor is aptitude for the position. You will be inducted to the position.

The work begins as mutually agreed as soon as a suitable person is found. The salary is determined by the collective labour agreement for student unions (salary class II, acknowledging also possible education and experience supplements).

We will be contacting the recommenders of the proceeding applicants during the application process. Please add the contact details of your recommenders to your CV or application when applying.

Freely formatted applications with CVs should be sent to rekrytointi(at)ayy.fi by Mon 12 Nov 2018 at 4pm. You will be notified of the receipt of your application. Interviews are intended to take place in weeks 46-47, and applicants will be notified of the selection as soon afterwards as possible.

More information on the position is available from Service Manager Riitu Nuutinen, riitu.nuutinen(at)ayy.fi or tel. 050 520 9450 (Fri 2 Nov at 10-12 noon and Tue 6 Nov at 2–4 pm).

Learn about our operations at www.ayy.fi/en. AYY emphasises equality and diversity in its operations. We are hoping for applicants with different backgrounds and genders.

Year tags are available in August 2017

All students, who have paid their AYY membership fee for the academic year 2017–2018, can pick up a year tag from Tuesday August 1st 2017 on. The year tags can be picked in following locations:

Otaniemi service point
Opening hours: Mon – Fri 12:00 noon – 16:00

Arabia service point
Opening hours: Mon & Fri 12:00 noon – 14.00, Tue – Thu 12:00 noon – 15:00

In addition, year tags can be picked from temporary service points during August 21st – September 15th 2017:

Aalto University Learning Centre in Otaniemi (Harald Herlin Learning Centre, Otaniementie 9 – click for more information)
Opening hours: Mon – Fri 12:00 noon – 18:00
Exceptions: Closed during these breaks: 14:30–14.45 & 16:30–16:45

The lobby of the main building in Töölö campus (Runeberginkatu 14-16)
Opening hours: Mon – Fri 12:00 noon – 18:00
Exceptions: Closed during these breaks: 14:30–14.45 & 16:30–16:45
Please note! Mon Sep 4 the service point is located in the corridor at building A, floor 0 (near the IT service office)

Read the payment instructions for AYY membership fee here. Please note that all year tags will only be given directly on student cards to avoid any misuse.

It’s also time to update your student status on your travel card

The right to discount is valid from the beginning of the autumn term till the end of August next year; for those who finish their studies in the autumn, the discount right is valid till the end of December the same year. The right to discount has to be renewed annually at a service point. If a student does not renew their right to discount, they can only load their travel card with normal priced period and value tickets from September 1st on.

You can renew your student status in HSL’s service points or in temporary service point in Otaniemi:

Aalto University Learning Centre in Otaniemi (Harald Herlin Learning Centre, Otaniementie 9)
Open: August 21st – September 8th 2017, Mon – Fri 12:00 noon – 18:00

Please note! It is only possible to update an existing travel card at the HSL service point in Otaniemi. If you need a new card, please read: More information on student discounts and HSL’s eligibility criteria for receiving a student ticket in HSL’s pages!

Association newsletter for the week 24/2017

If you want to receive AYY’s association newsletter to your e-mail, please subscribe at http://list.ayy.fi/mailman/listinfo/yhdistykset.

This is AYY’s asscociation newsletter for the week 24/2017

Upcoming events and important dates and events for associations

Sep 8th: Opening ceremonies for the academic year 2017-2018
Oct 10th: Campus Expo
Nov 28th: AYY’s association training in Finnish, Design Factory

Content of the newsletter

  1. AYY’s association sector in the summer
  2. The summer opening hours of AYY’s Service Points in 2017
  3. SAVE THE DATE! AYY Association training in Finnish on the 28th of November 2017

 

  1. AYY’s association sector in the summer

Member of the Board Ville Myllylä will be on summer vacation or otherwise absent from the office from the 23rd June to the 3rd of August. The Association and Communications Specialist will be on vacation from the 23rd of June to the 13th of August.

 

  1. Opening hours of AYY’s Service Points in summer 2017

AYY’s Service Points will be partially closed during the summer months of June–August. The Service Points in Arabia and Otaniemi as well as the Housing Office in Otaniemi will be serving students as follows:

Arabia

Closed Mon 19.6. – Fri 31.7.2017

Open normally 1.–16.6.2017 and from 1.8.2017 on.

Normal opening hours: Mon & Fri  12:00–14:00, Tue-Thu 12:00–15:00

Otaniemi Service Point & Housing Office

Closed Mon 10.7. – Fri 28.7.2017

Open normally until Friday 7.7.2017 and from Monday 31.7.2017 on.

Normal opening hours: Mon-Fri 12:00–16:00

Please note! Special opening hours:

– Friday, 9 June – Housing Office is closed

– Thursday, 22 June – Otaniemi Service Point & Housing Office are open 9:00–12:00

– Friday, 23 June – Otaniemi Service Point & Housing Office are closed

NB! When the office is closed, emergency services are organized at Otaniemi Service Point every Monday between 14:00–17:00. The Housing Office responds to emails when possible. Use this form to send a message.

 

  1. SAVE THE DATE! AYY Association training in Finnish on the 28th of November 2017

This year’s association training will be held at the Design Factory in Otaniemi on November 28th. Information on the program and signups will be released later, but be sure to mark the date on your associations’ calendar already! The training will be in Finnish. An English training session will be arranged separately. Stay tuned!

Wishes regarding the training can be sent to the student union’s organization sector at jarjestoasiat@ayy.fi.

 

DO YOU WANT YOUR OWN NEWS IN THIS NEWSLETTER?

Send your short text to us by Wednesday 10:00 AM to the address tiedotteet (a) ayy.fi. The news will be translated, so you can send them only in a single language if you wish.

The information in the newsletter is edited by the AYY Association and Communications Specialist, Ahto Harmo (ahto.harmo (a) ayy.fi, phone: 050 520 9442).

The summer opening hours 2017 of AYY’s Service Points

AYY’s Service Points will partially be closed during the summer months of June – August. The Service Points in Arabia and Otaniemi as well as the Housing Office of Otaniemi will be serving students as follows:

Arabia

Closed Mon 19.6. – Fri 31.7.2017

Open normally 1.–16.6.2017 and from 1.8.2017 on.
Normal opening hours: Mon & Fri  12:00–14:00, Tue-Thu 12:00–15:00

Otaniemi Service Point & Housing Office

Closed Mon 10.7. – Fri 28.7.2017

Open normally until Friday 7.7.2017 and from Monday 31.7.2017 on.
Normal opening hours: Mon-Fri 12:00–16:00

Please note! Special opening hours:

  • Thursday, 22 June – Otaniemi Service Point & Housing Office are open 9:00–12:00
  • Friday, 23 June – Otaniemi Service Point & Housing Office are closed
  • Housing Office’s phone service is closed: 1.7. – 31.7.

NB! When the office is closed, emergency services are organised at Otaniemi Service Point every Monday between 2pm–5pm. The Housing Office responds to emails when possible. Use this form to send a message.

The opening times of AYY service points during Christmas holidays

AYY’s service points have the following opening times during Christmas holidays:

Otaniemi service point

Dec 17 open at 9-11 & 12-14
Dec 18 open at 9-12
Dec 21-29 closed
Dec 30 open at 9-11 & 12-16
Dec 31 open at 9-12.
Jan 1 closed

Open for picking and returning of keys to facilities rented on one-time basis:

Mon 21 Dec at 15-17 & Mon 28 Dec at 15-17

If you’re unable to pick up the keys in the times mentioned, please contact the real estate assistant (050 520 9437) to arrange the key pick up.

Housing office

Dec 17 at 9-14
Dec 18 at 9-12
Dec 21-29 closed
Dec 30 open at 12-16
Dec 31 open at 9-13
Jan 1 closed

Arabia service point

Closed Dec 21 2015 – Jan 3 2016
Open normally from Jan 4 on